Privacy Policy
How we handle your personal data
1. Data Controller
The operator of this website and data controller is rhubarbrb (contact details below). We process your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Czech legislation.
2. Data We Collect
We collect only the data you provide voluntarily through our forms: – Name and email (commission and shop orders) – Phone number (optional, commissions) – Shipping address / pickup point (shop orders) – Project description, budget, deadline (commissions) We do not collect data automatically beyond what is technically necessary for the website to function.
3. Purpose of Processing
Your personal data is processed for the following purposes: – Fulfilling your order or commission request – Communicating with you about your order – Sending payment details and shipping information – Legal obligations (accounting, tax records)
4. Legal Basis
We process your data based on: – Performance of a contract (Art. 6(1)(b) GDPR) — when you place an order or commission – Legitimate interest (Art. 6(1)(f) GDPR) — for communication about your request – Legal obligation (Art. 6(1)(c) GDPR) — for accounting and tax purposes
5. Data Retention
We retain your personal data only for as long as necessary: – Order data: for the duration of the contractual relationship + the legally required retention period (typically 5 years for tax purposes) – Commission inquiries: up to 1 year after completion, unless a contract is formed – Data is deleted after the retention period expires
6. Your Rights
Under GDPR, you have the right to: – Access your personal data – Rectification of inaccurate data – Erasure ('right to be forgotten') – Restriction of processing – Data portability – Object to processing – Lodge a complaint with the Office for Personal Data Protection (ÚOOÚ) To exercise any of these rights, please contact us at the email below.
7. Cookies
This website uses only technically necessary cookies required for the site to function properly (e.g., session cookies, locale preference). We do not use any tracking, analytics, or advertising cookies.
8. Contact
If you have any questions about how we handle your personal data, please contact us at: hello@rhubarbrb.cz